Introduction
WMC Polyclinic LLC takes your privacy seriously. This Privacy Policy outlines the types of personal information received and collected by "WMC.com" and how it is used.
Information We Collect
Personal Information
When you use our website or services, we may collect personal information such as your name, email address, gender, phone number, and address. This information is provided by you voluntarily.
Usage Information
We may also collect non-personal information about how you use our website, including your IP address, browser type, operating system, and browsing actions and patterns. This information helps us improve our website and services.
How We Use Your Information
To Provide Services
We use the information collected to provide, maintain, and improve our services, personalize your experience, and communicate with you.
Marketing
With your consent, we may send you promotional emails about new services, special offers, or other information we think you may find interesting.
Analytics
We may use third-party analytics services to analyze how users interact with our website. These services may use cookies and other tracking technologies to gather information.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice, except as required by law.
Third-Party Links
Our website may contain links to third-party websites. We have no control over the content or privacy practices of these websites and are not responsible for their practices.
Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of receiving promotional communications from us.
Changes to this Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page.
By using our website, you agree to the terms outlined in this Privacy Policy.
Return & Refund Policy
WMC Polyclinic LLC follows a no-refund policy for all treatments performed, retail products sold, and packages/programs purchased.
Key Refund Policy Points
- Services provided through financing partners are non-refundable once the first payment is processed.
- For any unused packages or programs, the client may request to change the current treatment plan to another service of equal value, as per their preferences and concerns, but this is subject to assessment and approval by the clinician or specialist in charge.
Non-Refundable Scenarios
Refund or replacement for any treatment, package, or program will not be applicable due to the following reasons:
- Change of mind, unsatisfactory results, or any regular side effects that were clearly explained
- Pre-existing conditions not disclosed, or failure to follow pre- or post-care instructions provided by the practitioner
Patient Policy
At WMC Polyclinic LLC, we are committed to providing quality healthcare services while ensuring that our patients understand their rights and responsibilities.
Patient Rights
As a patient at WMC, you have the following rights:
Respect and Dignity
You have the right to be treated with respect, dignity, and compassion by our staff at all times.
Privacy
We will protect your privacy and confidentiality according to the guidelines outlined in our Privacy Policy.
Information Access
You have the right to access information about your health condition, treatment plan, and involved healthcare providers.
Informed Consent
You have the right to receive information about your treatment options, potential risks, and expected outcomes to make informed decisions about your care.
Refusal of Treatment
You have the right to refuse treatment and to be informed of the potential consequences of refusing treatment.
Patient Responsibilities
As a patient at WMC, you have the following responsibilities:
Providing Information
It is important to provide accurate and complete information about your medical history, current condition, medications, and allergies.
Following Instructions
Follow the treatment plan recommended by your healthcare provider and ask questions if you do not understand any aspect of your care.
Respect and Cooperation
Treat our staff, healthcare providers, and other patients with respect and cooperation.
Payment
Fulfill financial obligations for services rendered according to our clinic's policies and procedures.
Complaints and Grievances
If you have any concerns or complaints about your care or experience at WMC Polyclinic LLC, please feel free to contact us. We take patient feedback seriously and will strive to address any issues promptly and effectively.
Changes to Patient Policy
We reserve the right to update or change our Patient Policy at any time. Any changes will be effective immediately upon posting the revised policy on this page.
By being a patient at WMC Polyclinic LLC, you agree to the terms outlined in this Patient Policy.
Need More Information?
If you have any questions or concerns regarding this Privacy Policy or Patient Policy, please contact us:
Phone: +971 4 323 0261
Email: info@wmc.clinic
Hours:Mon - Sun: 8am to 10pm
